This Agreement is entered into by and between Coach: Jessica “Ruby” Hernandez, MA, LMFT, Certified Transformational & Spiritual Integration Coach, Certified Intuitive Healer & Akashic Records Reader, Advanced EFT Tapping Practitioner, Experienced Registered Yoga Instructor (E-RYT 200, RYT 500) + Certified Yoga Breathing Coach, and Client (who purchases a Package) whereby Coach agrees to provide Coaching Services for Client.
Description of Coaching: Coaching is a partnership (defined as an alliance, not a legal business partnership) between the Coach and the Client in a thought-provoking and creative process that inspires the client to maximize personal and professional potential. It is designed to facilitate the creation/development of personal, professional or business goals and to develop and carry out a strategy/plan for achieving those goals.
1) Coach-Client Relationship
- Coach agrees to maintain the ethics and standards of behavior established by the International Coach Federation “(ICF)” (Coachfederation.org/ethics). It is recommended that the Client review the ICF Code of Ethics and the applicable standards of behavior.
- Client is solely responsible for creating and implementing their own physical, mental and emotional well-being, decisions, choices, actions and results arising out of or resulting from the coaching relationship and their coaching calls and interactions with the Coach. As such, the Client agrees that the Coach is not and will not be liable or responsible for any actions or inaction, or for any direct or indirect result of any services provided by the Coach. Client understands coaching is not therapy and does not substitute for therapy if needed, and does not prevent, cure, or treat any mental disorder or medical disease.
- Client further acknowledges that he/she may terminate or discontinue the coaching relationship at any time.
- Client acknowledges that coaching is a comprehensive process that may involve different areas of his or her life, including work, finances, health, relationships, education and recreation. The Client agrees that deciding how to handle these issues, incorporate coaching principles into those areas and implementing choices is exclusively the Client’s responsibility.
- Client acknowledges that coaching does not involve the diagnosis or treatment of mental disorders as defined by the American Psychiatric Association and that coaching is not to be used as a substitute for counseling, psychotherapy, psychoanalysis, mental health care, substance abuse treatment, or other professional advice by legal, medical or other qualified professionals and that it is the Client’s exclusive responsibility to seek such independent professional guidance as needed. If Client is currently under the care of a mental health professional, it is recommended that the Client promptly inform the mental health care provider of the nature and extent of the coaching relationship agreed upon by the Client and the Coach.
- The Client understands that in order to enhance the coaching relationship, the Client agrees to communicate honestly, be open to feedback and assistance and to create the time and energy to participate fully in the program.
Client can expect your Coach to:
1. Be a partner in bringing out the best, the deepest, and the truest in Client
2. Provide safety, encouragement and support; an environment in which Client can relax and explore
3. Respect the confidentiality of the agreements Coach & Client make
4. Expand Client's view of what is possible and promote discovery of new insights
5. Give Client input, straight feedback and operate as a sounding board
6. Listen carefully to what Client says and ask questions that increase awareness
7. Be an ongoing resource for Client in accomplishing Client's intentions
Coach expects that Client will:
1. Cultivate a core honesty with yourself
2. Commit yourself to intentions that are truly meaningful and significant to you
3. Be open to Coach's feedback, and keep Coach honestly informed as to what is and is not working for you
4. Take ownership for your progress and your accomplishments
5. Take financial responsibility for your coaching time and show up for yourself.
2) Services
The parties agree to engage in a Coaching Program which will be in the Package and confirmed by email. Coach will be available to Client by email and in between scheduled meetings as defined by the Coach. Coach may also be available for additional time, as outlined in the available packages.
3) Schedule and Fees
This coaching agreement is valid as soon as the package booking has been made and will continue to be for future package bookings. The fees will be paid in advance when booking each package. The calls/meetings shall be outlined in the package you have booked. The rates of the package you have already booked will not change. Future packages may be subject to a rate change that you would agree to when booking.
The refund policy in effect for the term of this Agreement is as follows:
There are no refunds for this package. Please only purchase the package if you are certain that you are ready, willing, and able to commit to the time and energy needed to participate. The results you get are a direct result of the effort you put into the program. If true emergencies arise and sessions need to be rescheduled or postponed, please contact your Coach ASAP to arrange.
4) Procedure
The time of the coaching meetings and/or location will be determined by Coach and Client based on the appointment time chosen by the client. The details of the meeting will be found in the Google Calendar appointment or otherwise specified by the Coach. Meetings will be either via Zoom or via telephone.
5) Confidentiality
This coaching relationship, as well as all information (documented or verbal) that the Client shares with the Coach as part of this relationship, is bound by the principles of confidentiality set forth in the ICF Code of Ethics. However, please be aware that the Coach-Client relationship is not considered a legally confidential relationship (like the medical and legal professions) and thus communications are not subject to the protection of any legally recognized privilege. The Coach agrees not to disclose any information pertaining to the Client without the Client’s written consent. The Coach will not disclose the Client’s name as a reference without the Client’s consent.
Confidential Information does not include information that: (a) was in the Coach’s possession prior to its being furnished by the Client; (b) is generally known to the public or in the Client’s industry; (c) is obtained by the Coach from a third party, without breach of any obligation to the Client; (d) is independently developed by the Coach without use of or reference to the Client’s confidential information; or (e) the Coach is required by statute, lawfully issued subpoena, or by court order to disclose; (f) is disclosed to the Coach and as a result of such disclosure the Coach reasonably believes there to be an imminent or likely risk of danger or harm to the Client or others; and (g) involves illegal activity. The Client also acknowledges his or her continuing obligation to raise any confidentiality questions or concerns with the Coach in a timely manner.
6) Release of Information
According to the ethics of our coaching profession, topics may be anonymously and hypothetically shared with other coaching professionals for training, supervision, mentoring, evaluation, and for coach professional development and/or consultation purposes.
Any other information will only be released per the Client’s written request, unless a situation from section (5) applies.
7) Cancellation Policy
Client agrees that it is the Client's responsibility to notify the Coach 24 consecutive hours in advance of the scheduled calls/meetings. Coach will not reimburse or add an appointment for the Client for a missed meeting unless agreed upon in advance.
8) Termination
Either the Client or the Coach may terminate this coaching relationship at any time.
9) Limited Liability
Except as expressly provided in this Agreement, the Coach makes no guarantees, representations or warranties of any kind or nature, express or implied with respect to the coaching services negotiated, agreed upon and rendered. In no event shall the Coach be liable to the Client for any indirect, consequential or special damages. Notwithstanding any damages that the Client may incur, the Coach’s entire liability under this Agreement, and the Client’s exclusive remedy, shall be limited to the amount actually paid by the Client to the Coach under this Agreement for all coaching services rendered through and including the termination date.
10) Entire Agreement
This document reflects the entire agreement between the Coach and the Client, and reflects a complete understanding of the parties with respect to the subject matter. This Agreement supersedes all prior written and oral representations. The Agreement may not be amended, altered or supplemented except in writing signed by both the Coach and the Client.
11) Dispute Resolution
If a dispute arises out of this Agreement that cannot be resolved by mutual consent, the Client and Coach agree to attempt to mediate in good faith for up to 30 days after notice given. If the dispute is not so resolved, and in the event of legal action, the prevailing party shall be entitled to recover attorney’s fees and court costs from the other party.
12) Severability
If any provision of this Agreement shall be held to be invalid or unenforceable for any reason, the remaining provisions shall continue to be valid and enforceable. If the Court finds that any provision of this Agreement is invalid or unenforceable, but that by limiting such provision it would become valid and enforceable, then such provision shall be deemed to be written, construed, and enforced as so limited.
13) Waiver
The failure of either party to enforce any provision of this Agreement shall not be construed as a waiver or limitation of that party's right to subsequently enforce and compel strict compliance with every provision of this Agreement.
14) Applicable Law
This Agreement shall be governed and construed in accordance with the laws without giving effect to any conflicts of laws provisions.
15) Binding Effect
This Agreement shall be binding upon the parties hereto and their respective successors and permissible assigns.
Coach and Address: Jessica “Ruby” Hernandez. P.O. Box 112342, Campbell, CA 95011
Coach signature:
Jessica "Ruby" Hernandez
Coach for Client of: 3, 4, & 6-Month Beta Coaching Program, 1:1 Coaching, Dance of Sovereignty Coaching Program, RESILIENCE Coaching Program, Inner Alchemy Coaching Program, The Embodied + Resilient Leader Coaching Program.
(Last updated November 8, 2023)
